Human touch and education become corner stone in the age of digital financial services

Publish October 14, 2021
finance & economy

According to Gulf Brokers, whose clients traded more than USD 7.2 bn in 2020, the prevailing trend in online customer services is to keep up in providing high quality personnel available to clients, and offering in-depth but understandable educational content and expertise of its professional analysts.

“We offer our clients various educational tools. They should guide them to focus more on their own trading strategy and risk management to act rationally and with caution in the whole process of trading decisions,” explains Syam KP, Chief Analyst of Gulf Brokers Ltd. The company has been awarded 2nd prize in the worldwide voting contest by industry magazine in the category for The Best Customer Service this year.

Customer base of Gulf Brokers, which added more than 6 thousand new accounts in 2020, comprises both professional and amateur traders. “I always try to generate exclusive analytical materials, which help all types of traders to make smart trading decisions. Part of our effort is to help our clients learn about recent trends and, thus, about new risks as well,” comments Syam KP on how the analytical expertise has become a corner stone in proving customer service in the industry of online trading and investing.

Gulf Brokers Ltd. is a licensed and regulated broker. Located in a stable and secure marketplace, Gulf Brokers is a choice to take part in global trading.

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